![Faq - Xiamen Topcasting Industrial Technology Co., Ltd.](https://img.waimaoniu.net/3662/3662-202408151412240333.jpg)
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01
How do I get a manufacturing quote?
Topcasting gives you instant pricing and lead times for your custom parts. There are two ways get a quote and DFM feedback from our sales team. 1.Upload one or more 3D CAD file on our Get a Quote page 2.Send one or more 3D CAD file directly to sales@topcastingindustry.com In most cases, we respond Quotation within 24 business hours of receiving an RFQ. If the quote is delayed, we will notify you as soon as possible.
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02
Who is responsible for my project?
Each project is assigned a technical sales manager and a lead project engineer, who will be there from project launch to the delivery of your parts.
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03
What file types do you support for instant quotes?
For quoting Topcasting prefer 3D CAD file in format in STEP, IGES, X_T or STL. 2D CAD drawings with reference dimensions in format DWG and PDF. All of the Topcasting processes are dependent on good 3D CAD solid models.
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04
How do I know my design will be kept confidential?(Non-Disclosure Agreements)
Topcasting rely on our reputation of working with hundreds of thousands of unique designs over many years, we always keeps customer information confidential and have a strict policy within our factory. If needed, we can sign an NDA with customers who require this documentation.
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05
How quickly can I get my parts?
Each process is different and depends on part size, quantity required, and finishing requirements. 15-20 days for proofing, and 30 days for mold production. More complex parts requiring other special features will take longer. As for shipping, depends on what mode of transportation you need
Get the latest price? We will reply as soon as possible (within 12 hours)